Free tool

VALOR Assessment

A free organizational maturity self-assessment, based on the five pillars of the VALOR Model. Answer 30 questions — about 15 to 18 minutes — and get your maturity level, priority gaps and a first roadmap, instantly on screen and also by email.

How it works

  • You'll answer 30 questions spread across the five pillars of the VALOR Model (6 questions per pillar).
  • Each question is answered on a maturity scale from 1 (Emerging) to 5 (Reference).
  • At the end, you get your overall index and a breakdown by pillar, plus your top three priority gaps.
  • A Valtiva consultant may reach out — only if you authorize it — to discuss your results.
V

Vision & Strategic Governance

A

Patient-Centered Attention & Clinical Quality

L

Leadership, Culture & Talent

O

Operations & Financial Sustainability

R

Digital Revolution & Innovation

Before you start

Your data is used only to generate your assessment and, if you authorize it, to contact you. You can review our privacy notice.

Pillar 1 / 5
V — Vision & Strategic Governance

1. Does the institution have a mission, vision and strategic objectives that are clear and known across leadership?

2. Is there a defined clinical governance structure (committees, clear roles and responsibilities in clinical decisions)?

3. Is regulatory compliance managed proactively, rather than only in reaction to inspections?

4. Are strategic decisions based on data and indicators, rather than perceptions or the urgency of the moment?

5. Are there formal accountability mechanisms between management, medical leadership and the board?

6. Does the institution have a current strategic plan, documented and regularly reviewed?

A — Patient-Centered Attention & Clinical Quality

1. Are there evidence-based clinical protocols and practice guidelines, up to date and actually used?

2. Is patient safety systematically measured and analyzed (adverse events, near misses)?

3. Is patient and family experience measured in a structured way, beyond spontaneous complaints?

4. Are there clinical quality indicators reviewed on a defined schedule?

5. Does clinical staff report incidents without fear of punishment, within a learning culture?

6. Is care explicitly designed around patient needs, not only internal efficiency?

L — Leadership, Culture & Talent

1. Do medical and administrative managers receive specific training in leadership and management?

2. Is organizational climate and team engagement measured periodically?

3. Is clinical staff turnover at a healthy level for the institution?

4. Are there development and career paths for clinical and administrative talent?

5. Are major organizational changes managed through a formal change-management plan?

6. Is internal communication between medical and administrative areas smooth and effective?

O — Operations & Financial Sustainability

1. Is the utilization of beds, operating rooms and outpatient consultation actively known and managed?

2. Are costs analyzed by process or service line, rather than only in aggregate?

3. Are patient wait times actively measured and managed?

4. Is staffing adjusted to actual demand by time slot or season?

5. Are procurement and inventory processes (including pharmacy) optimized and controlled?

6. Is the institution financially sustainable at its current level of operational efficiency?

R — Digital Revolution & Innovation

1. Are critical processes digitized end to end, without relying on paper or spreadsheets?

2. Are the institution's information systems integrated with each other (not operating as isolated islands)?

3. Does the institution use real-time (or near-real-time) data for operational decision-making?

4. Has artificial intelligence been explored or implemented in clinical or administrative processes?

5. Is there a defined technology roadmap with clear digitization priorities?

6. Does leadership understand and actively participate in digital transformation decisions?